Effective DateApril 13, 2026|Last UpdatedApril 13, 2026

Terms & Conditions

Welcome to Assistli (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, platform, and services (collectively, the “Services”).

By accessing or using Assistli, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Use of Services

Assistli provides a platform to create, manage, and deploy AI-powered assistants using your data, integrations, and configurations. You agree to:

  • Use the Services only for lawful purposes
  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials

You are responsible for all activities under your account.

2. Account Registration

To access certain features, you must create an account. You must be at least 18 years old (or the legal age in your jurisdiction). You are responsible for safeguarding your login credentials and should notify us immediately of any unauthorized use.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Pricing & Payments

  • Assistli may charge a platform fee and usage-based fees
  • Pricing details are available on our website or dashboard
  • Payments are billed periodically (monthly or as applicable)
  • All fees are non-refundable unless stated otherwise in writing

Failure to pay may result in suspension or termination of the Services.

4. AI-Generated Content

Assistli uses AI to generate responses based on your data. AI outputs may not always be accurate or complete. You are responsible for reviewing and validating responses, and we are not liable for decisions made based on AI outputs.

You agree not to use the Services for illegal, harmful, or misleading purposes, or to generate prohibited or abusive content.

5. Your Data & Content

You retain ownership of all data you upload or connect (“User Data”). By using Assistli, you grant us a limited license to process and use your data to provide the Services, and to store and analyze data for functionality and improvements.

You are responsible for ensuring you have the rights to use and share your data, and that your data does not violate any laws or third-party rights.

6. Third-Party Integrations

Assistli may integrate with third-party services (e.g., Shopify, APIs, webhooks). Your use of third-party services is subject to their terms. We are not responsible for third-party services or their data handling. You can disconnect integrations at any time.

7. Data Security

We implement reasonable security measures to protect your data. However, no system is completely secure and you acknowledge the inherent risks of online services.

8. Prohibited Activities

You agree not to:

  • Use the Services for unlawful purposes
  • Reverse engineer, copy, or exploit the platform
  • Interfere with system integrity or performance
  • Attempt unauthorized access to systems or data

Violations may result in immediate termination.

9. Suspension & Termination

We may suspend or terminate your access if you violate these Terms, fail to pay applicable fees, or if required by law or security concerns. You may terminate your account at any time.

10. Disclaimer of Warranties

The Services are provided “as is” and “as available.” We do not guarantee continuous, uninterrupted access, the accuracy or reliability of AI-generated outputs, or that the Services will meet all your requirements.

11. Limitation of Liability

To the maximum extent permitted by law, Assistli shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid by you in the last 12 months.

12. Indemnification

You agree to indemnify and hold harmless Assistli from any claims, damages, or liabilities arising from your use of the Services, your data or content, or your violation of these Terms.

13. Governing Law

These Terms shall be governed by and interpreted under the laws of your jurisdiction, without regard to conflict of law principles.

14. Changes to Terms

We may update these Terms at any time. Updated versions will be posted with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions about these Terms, contact us via our Contact page.